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Shipping & Returns
At Aamra, we understand that every jewelry purchase is meaningful. Whether you are choosing a piece for yourself or someone special, you want it to arrive safely, securely, and on time. That is why we make shipping simple and reliable, with clear delivery timelines, straightforward returns, and support whenever you need it.
Shipping Charges
Standard Shipping: Free | Estimated Delivery: 5-7 business days*
Expedited Shipping: $15 | Estimated Delivery: 1-2 business days*
*Timelines are approximate and do not include order processing time, weekends, holidays, or unforeseeable courier delays such as weather, volume, or traffic. For the most accurate estimate, refer to the shipping timeline at checkout.
Processing & Delivery
- Order Cutoff: Orders placed by 1:00 PM PT on a business day are processed for shipment that day.
- After the Cutoff: Orders placed after 1:00 PM PT, on weekends, or on holidays ship on the next available business day.
- Split Orders: Your order may be split if the estimated dispatch dates are more than 7 days apart.
Returns & Exchanges
Eligible full-price items may be returned within 30 days of delivery for a full refund or exchange. Complimentary return shipping is provided for eligible returns.
How It Works
- Start Your Return: Visit our Returns Portal to begin or email us at care@aamrastudio.com. You will receive return shipping labels by email.
- Send It Back: Return your piece in its original packaging with all original tags attached.
- We Inspect It: Once your return is received, our team will inspect it.
- Receive Your Refund: Refunds are typically processed within 5–7 business days to your original form of payment. You will receive a confirmation email once your refund has been issued.
Return Conditions
To be eligible for a return or exchange, your piece must:
- Be unworn and in its original condition.
- Be returned with its original packaging.
- Have all original product tags attached and undamaged.
- Show no signs of misuse, alteration, or improper care.
Additional product-specific return restrictions, where applicable, will be noted on the product page.
Good to Know
- Refund Method: Refunds are made to the original form of payment.
- Bank Timing: Once a refund has been issued, your bank or financial institution may need an additional 3–5 business days to reflect the credit.
- Original Shipping: Original shipping charges are non-refundable on customer-initiated returns.
- Inspection: All returns and exchanges are subject to inspection and approval by our warehouse.
Frequently Asked Questions
How much does shipping cost?
Standard shipping is free on all orders. Expedited shipping is charged at $15.
When will my order ship?
Orders placed by 1:00 PM PT on a business day are processed that day. Later orders, and those placed on weekends or holidays, ship on the next available business day.
Can my order be split?
Your order may be split if the estimated dispatch dates are more than 7 days apart.
Do I pay for return shipping?
No. Complimentary return shipping is provided for eligible returns, and you can start yours through our Returns Portal.
When will I receive my refund?
Refunds are typically processed within 5–7 business days of your return being received and inspected. Your bank may need an additional 3–5 business days to show the credit.
